Returns & Exchanges
At PayPal Shop, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return window for most items. If your order isn't quite right, our secure buyer protection ensures a straightforward refund or exchange process.
Return Process
- 1.Initiate Your Request
Log into your account, navigate to your order history, and select the item you wish to return to receive a unique return authorization number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.
- 3.Ship with Ease
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location near you.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed directly back to your original payment method within 5-7 business days.